top of page

SHIPPING

Delivery is £3.95 per order via Royal Mail 'Signed For'

Please allow 3-5 working days from dispatch

FREE delivery is applied to all orders over £40

Do you live in the Wick?

We can deliver locally to addresses in KT1 & TW11,

just add promo code; KT1FREEDELIVERY

at the checkout

We are unfortunately only able to ship orders within the UK

 

RETURNS

If you would like to return an item, please 'Contact Us' within 14 days of receiving your candle and we will respond with a Return Confirmation email including the address to return your item to.

 

Returns will only be accepted when the item is returned to us, unused and in the original packaging. Refunds will be issued to your original payment method within 5 working days - minus the original postage fee (if applicable). 

 

If your item has arrived incorrect or damaged, we will gladly replace or issue a refund including the cost of postage to return the incorrect item back to us. In such an instance, please contact us ASAP so that we can resolve the matter as quickly as possible for you.

 

Please remember to request a 'Proof of Postage' receipt from the Post Office as evidence of your return.

Thank you.

Contact
bottom of page